The Influence of IT Capability on Operational Performance Through Internal and External Integration: Evidence from Indonesia

During the Pandemic of COVID-19, many manufacturing companies around the world, such as Indonesia, experienced supply and demand disruption. The PMI index reflecting the operational performance declined to 27.5 in April 2020 from 45 in January 2020. This study investigates the influence of IT capability on operational performance through internal and external integration. The sample consists of 111 manufacturing companies, and data analysis adopts the Partial Least Square (PLS) approach with SmartPLS. The results revealed that nine hypotheses proposed were supported. First, IT capability directly affects internal, external integration, and operational performance. Second, internal and external integration affects operational performance. Third, IT capability indirectly affects operational performance through internal and external integration. This research paves a way on how to recover the operational performance during the pandemic. These findings also contribute to enriching and extending the acceptance of previous research in the manufacturing industry context

Pengaruh Social Influence, Perceived Usefulness, Dan Perceived Security Terhadap Continue Use Intention Aplikasi Mobile Payment Ovo Melalui Attitude Towards Using Mobile Payment Sebagai Variabel Intervening Di Kalangan Mahasiswa Fakultas Bisnis Dan Ekonomi Universitas Kristen Petra

Penelitian ini bertujuan untuk mengetahui tingkat adopsi penggunaan Mobile Payment OVO di kalangan mahasiswa Fakultas Bisnis dan Ekonomi Universitas Kristen Petra. Jenis penelitian ini menggunakan jenis penelitian kuantitatif. Sample yang digunakan adalah sebanyak 113 responden yang adalah mahsiswa Fakultas Bisnis dan Ekonomi Universitas Kristen Petra. Data dikumpulkan dengan menggunakan teknik purposive sampling dan dengan instrumen angket. Data diolah menggunakan pendekatan persamaan model struktural dengan teknik Partial Least Square. Hasil penelitian ini adalah terdapat pengaruh Social Influence dan Attitude Towards Using Mobile Payment pada Continue Use Intention aplikasi mobile payment OVO di kalangan mahasiswa Fakultas Bisnis dan Ekonomi Universitas Kristen Petra